FAQs
Yes! New patients will automatically receive an electronic invitation to access our healow™ patient portal. For established patients who need access, give us a call or use our contact form so one of our representatives can send you an invitation to healow™ patient portal. Keep a look out for an email from eCW Patient Portal (no-reply@eclinicalmail.com). We encourage you to log in and activate your account early, so all its features are available to you when you need them.
Yes! With the healow™ patient portal and mobile app, you’ll be able to message your provider, view your medical records, request an appointment, and so much more. We’re really excited to offer you this upgraded experience.
The healow™ help center website is a great resource! It has step-by-step instructions for how to use all the many features on both its web-based and mobile app sites. If you still have questions, our team is always happy to help. You can give us a call or use our website contact form.
Need additional help? Contact us